Answers that match our policies and our checkout — nothing padded.

Payment

How can I pay?
UPI or Cash on Delivery. No cards, net banking or wallets.

Is there a Cash on Delivery fee?
No. COD is available for eligible orders and PIN codes at no extra charge.

Are you registered for GST?
No. GST registration is not applicable to this business at present, so GST is not charged separately on your order and we cannot issue a GST tax invoice bearing a GSTIN. An order invoice is included with the parcel; it is not a GST tax invoice.

Delivery

What does delivery cost?
Free above ₹999; a flat ₹59 below that. Delivery charges are shown before checkout is completed.

How long does an order take?
Handling 1–2 business days, then 2–4 business days to metro cities and 4–8 to the rest of India — 3–6 and 5–10 days in total. These are estimates.

Where do orders ship from?
Thane, Maharashtra. We ship across India and not outside it.

Can I collect my order in person?
No. We are an online-only retailer and do not operate a customer-facing showroom.

Products

Do framed canvases come ready to hang?
Framed pieces arrive with the hanging hardware fitted on the back. Wall fixings suited to your wall are not included, because plaster, brick and drywall each need a different fixing.

Will the print colour match the photograph?
Closely, not exactly. Canvas texture and screen calibration both shift neutral tones, which is why we describe the tone in words as well as showing it.

Are the drawer organisers a fixed size?
The bamboo sets are modular and the cutlery tray is expandable. Finished dimensions are on every product page — measure the drawer interior before ordering.

Can shelves take heavy items?
Each product page states the material and, where the supplier provides it, the load limit. Treat that figure as a limit rather than a target, and anchor tall units to a wall.

Returns

How long do I have to return something?
Contact us within 10 days of delivery. The item does not need to reach us within those days.

Something arrived broken.
Contact us within 48 hours with photographs of the parcel and its contents; an unboxing video is strongly recommended. We arrange a replacement or refund where applicable.

Who pays return postage?
The customer pays for a change of mind. We cover it when the item is damaged, wrong or incomplete due to our error.

Contact

[email protected] · +91 90296 17172 · Customer service: 10:00 AM – 6:00 PM IST, daily except Sunday