One inbox and one phone line for orders, returns and product questions. We reply within 1 business day on working days.
Business details
| Business name | The Indian Decor |
|---|---|
| Business type | Online retailer |
| Business & order fulfilment address | Shop No 1, Tirupati Niwas, Ghodbunder Rd, near Hanuman Temple, Manpada, Thane, Maharashtra 400607, India |
| Phone | +91 90296 17172 |
| [email protected] | |
| Customer service hours | Customer service: 10:00 AM – 6:00 PM IST, daily except Sunday |
| Ships from | Thane, Maharashtra |
We are an online-only retailer and do not operate a customer-facing showroom.
What to include in your message
- An order on its way — your Order ID and PIN code.
- A product question — the measurement you are working to (wall space, drawer interior, counter depth).
- A damaged or incomplete parcel — photographs of the parcel and contents within 48 hours; an unboxing video may also help us assess the issue.
- A bulk order — item, quantity and delivery PIN code.
We never ask for a card number, CVV, OTP or screen sharing. Payment is completed through the payment methods available at checkout — UPI or Cash on Delivery. For Cash on Delivery orders, payment is made to the delivery agent.